Web based Cable SMS - Subscriber Management System

Business models have changed from simple flat Pricing to usage-based pricing and now few more types of usage have evolved.

From a fixed monthly rate (Prepaid) model, subscribers have adopted the post paid model. As new value-added services launched, without proper data handling its become difficult to monitor business growth.

For Cable Operator/ MSO it is not easy to generate proper record handling of different level of customers, with different geographical location as well, pending payment, collection completed, etc. Web based application allow to connect from any where, any time, any way to access required information. Business owner does not need to worry of multiple location or site license or extra payment for that, with single click all required details access easily.

Different features covered in the web based application:

Administration Module:

This module handles all the initial data to be feed in like the package name, details of the package, user details, user profiling/rights module association for each user and the database settings.

Subscriber Management System:

Inventory

This screen manages all inventories of STBs / Routers / Modems, Smart cards and operator Allocation.
The inventory gives a detail of used cards, unallocated cards, and defective to Name a few.

Billing

The system provides a log of billing that has taken place. Also the option to generate billing for a particular month is available on the screen.

Collection

This screen displays collections made and also enable user to enter collection details for the month. The rights have been given to the administrator for the same.

Bulk Bill Processes Scheduling / Messaging

Our web based interface allows the service provider to plan & schedule the processes such as Invoicing, Collections, Adjustments, Discounts, Promotions, Sending messages, Disconnections etc., for group of Subscribers.